Terms & Conditions
- Digital Copies does not actively “watch” the tapes or DVDs as they are being copied/transferred.
- Digital Copies cannot fix glitches in your tapes or DVDs (if a tape or DVD contains a glitch, then so will the converted copy).
- Digital Copies may at times do minimal editing to transfer as much content from the original media in reasonable quality. If further editing of media is required, it will be charged at the same rate as copy/transfer.
- In the event that Digital Copies need to employ the service of a third party to copy/transfer the contents of computer or hard drives, the cost will be passed on to the customer at the same price charged to Digital Copies.
- Prices quoted on the Digital Copies Web Page is for the copy/transfer only.
- Digital Copies is not responsible for items lost in the mail or by couriers and realise that if I request an item be left somewhere by a courier, or by the postal services provider, it is not Digital Copies responsibility if said item is stolen or removed. By informing Digital Copies to mark an item as “signature not required” (or similar), I realise that the courier or postal services provider will likely leave the item somewhere on my property & that the safety & security of said item is up to me and has nothing to do with Digital Copies, the postage services provider or the courier.
- If you have selected courier delivery but our couriers don’t deliver to your area, we will automatically default to regular mail via Australia Post.
- Digital Copies is not liable to provide any payment or compensation whatsoever if their studio and/or my goods are damaged due to fire, flood or any other event resulting in the destruction of my goods whilst on their premises. This includes the theft of my goods due to burglary or similar.
- If tapes or DVDs are older, and / or worn out, and / or dirty and they / it breaks in the machine or during transit, Digital Copies is not, in any way, responsible for this.
- Digital Copies is not responsible or liable for the type of content on my tapes (refer to point about tapes not actively being watched by our staff).
- Goods will not be released until payment is made, cleared & settled.